The Brook Veterinary Surgery, located in Abingdon, is a highly-rated establishment with a Google Maps rating of 4.8 stars from 240 reviews. This indicates a strong level of customer satisfaction, supported by numerous positive testimonials highlighting the clinic's caring and professional service. The clinic also functions as a Veterinary Nurse Training facility and offers emergency veterinary services, which adds to its appeal for pet owners seeking comprehensive care.

Among the written reviews, many clients express appreciation for the attentive and compassionate approach of the staff, particularly with nervous or special-needs pets. For instance, Georgina Harkins commended the staff for their patience and understanding with her nervous rescue dog, Rosie. Similarly, Angela B praised the practice for their handling of both her cat and dog, noting the ease with which her pets adapt to the environment. Charlie Cross, a long-term client, highlighted the friendliness and informativeness of the staff, while Jessica Dawson emphasized the clinic's commitment to keeping her informed during her kitten's surgery.

However, the clinic faced criticism in a review by Marta Nardi, who expressed deep disappointment over a tragic incident involving her cat, Nala. The review pointed out a failure in updating microchip information, which contributed to a distressing situation. Despite this negative feedback, the overall rating remains high, suggesting such incidents are not common.

Pricing details are not explicitly provided, but the clinic's commitment to high-quality care is evident from the reviews. Individuals such as Mel and Jo are mentioned positively, underscoring their role in maintaining the clinic's reputation for excellence.