Companion Care (Banbury) Ltd, operating as Vets4Pets in Banbury, Oxfordshire, is a veterinary clinic that also functions as a veterinary nurse training facility. The clinic has received a 4.5-star rating from 278 reviews on Google Maps, indicating a generally positive perception. However, the detailed written reviews present a starkly different picture, highlighting significant concerns about the quality of care and customer service.

The five available reviews are overwhelmingly negative, each awarding the clinic only one star. Common themes across these reviews include allegations of poor communication, unprofessional behavior, and lack of transparency regarding treatments and their potential side effects. For instance, one reviewer recounts a distressing experience involving the administration of Librela to their dog without adequate information about its adverse effects. Another review describes a mishandled rabies vaccination, resulting in travel complications and financial loss. Further complaints include unnecessary procedures performed without consent, billing issues, and inappropriate handling of a young client's visit.

These reviews raise questions about the reliability and consistency of the service provided by Vets4Pets in Banbury. Despite the high overall rating, the specific experiences shared by these customers suggest areas where the clinic may need to improve its communication practices, client consent procedures, and customer service skills. No clear pricing information is available from the data provided, but complaints about overcharging and billing discrepancies are evident. Potential clients might consider these aspects when deciding on veterinary care for their pets.